FAQ
SHIPPING
Do you offer free shipping? Yes! Sassy Elevate offers free standard shipping on all US orders of $75 or more. Orders under $75 are subject to standard shipping rates calculated at checkout.
What countries do you ship to? Sassy Elevate currently ships within the United States only. We do not offer international shipping at this time.
Do you offer express shipping? At this time, Sassy Elevate does not offer express shipping. We process and ship orders quickly, and estimated delivery times are listed on each product page.
When will I get my order? We work quickly to get your order on its way. Once your order has shipped, you will receive an email with your tracking information. Estimated delivery times are listed on each product page.
Will I receive a tracking number? Absolutely! As soon as your order ships, you will receive a tracking number so you can follow your package every step of the way.
ORDERS & RETURNS
What is your return policy? Hassle-Free Replacement: We offer a 30-day guarantee for damaged or incorrect items. If there is an issue with your order, we will make it right quickly. Reach out to us at support@sassyelevate.com and your satisfaction is our priority.
Do you offer bulk orders? Yes, Sassy Elevate welcomes bulk orders of 10 or more items. Whether you are ordering for a group, special event, or gifting occasion, please reach out to us at support@sassyelevate.com or via our contact form at sassyelevate.com/pages/contact to discuss your needs.
Do you accept store credit? At this time, Sassy Elevate does not offer store credit. If you have questions about payment options, please contact us at support@sassyelevate.com.
PRODUCTS
What are your products made of? Our pieces are made with high-quality, ultra-soft fabrics designed for both comfort and confidence. They are breathable, durable, and feel as good as they look. Material details may vary by item and can be found on each product page.
Are your products true to size? Our products are designed to fit true to size. Sizing details are listed on each product page to help you find your perfect fit. When in doubt, we recommend sizing up for a more relaxed feel.
How do I care for my apparel? To keep your Sassy Elevate pieces looking their best, wash inside out in cold water and tumble dry on low. Avoid bleach and high heat to preserve the design and fabric quality. Care instructions are also listed on each garment.
Can I personalize or customize a product with a name? Yes! Select products can be personalized with a name or custom text. Look for the personalization option on the product page and enter your details before adding to cart. For questions about custom orders, contact us at support@sassyelevate.com.
GIFTING
Is this a good birthday gift? Absolutely! Sassy Elevate products make the perfect birthday gift. Shop by zodiac sign to find a design that speaks directly to the birthday person's energy and personality. Every piece is made to order and arrives ready to gift.
Do you offer gift wrapping or gift messages? At this time, Sassy Elevate does not offer gift wrapping or gift messages. We hope to offer this option in the future. Stay tuned!
ABOUT & CONTACT
What is Sassy Elevate? Sassy Elevate is a premium apparel brand celebrating self-expression, spirituality, and personal style. From zodiac-inspired designs to affirmation-driven pieces, every item is crafted to help you wear your story with confidence.
What types of products do you sell? We offer a curated collection of apparel and lifestyle products including zodiac-themed clothing, birthday gifts, and spiritual journey designs. New collections and styles are added regularly.
Do you have zodiac-specific collections? Yes! We carry designs for all 12 zodiac signs. Whether you are shopping for yourself or looking for the perfect birthday gift, browse by sign to find pieces that speak to your energy.
How do I know which zodiac sign to shop for? Each zodiac sign corresponds to a birth date range, which is listed on each zodiac collection page. Simply find your birthday and shop your sign or pick one for someone special. If you need help, reach out at support@sassyelevate.com and we will be happy to assist.
Do you have retail store locations? Sassy Elevate is an online-only brand. We do not have any physical retail locations. You can shop our full collection including zodiac-themed apparel, birthday gifts, and spiritual journey products exclusively at sassyelevate.com.
How can I contact customer service? We are happy to help! You can reach the Sassy Elevate customer service team by email at support@sassyelevate.com, through the live chat on our website, or by submitting a message via our contact form at sassyelevate.com/pages/contact. We aim to respond promptly and look forward to assisting you.