Refund policy
💸 Sassy Elevate Refund & Return Policy
We want you to feel confident and excited about every purchase from Sassy Elevate. If something isn’t quite right, we’re here to make it right 💕
Returns & Refunds
Because each item is made just for you, we’re unable to accept returns for reasons like sizing preferences or change of mind.
However, we’re happy to offer a replacement or refund in the following situations:
- You received the wrong item
- Your item arrived damaged or defective
To help us resolve your issue quickly, please contact us within 30 days of delivery and include:
- Your order number
- A brief description of the issue
- A clear photo of the item
What Happens Next
Once we review your request, we’ll work quickly to make it right — whether that means sending a replacement or issuing a refund.
Our goal is always to ensure you have a positive experience with us 💖
A Quick Note
Each piece is made-to-order, so we’re unable to accept returns for sizing or preference-related reasons.
If you’re unsure about sizing, we recommend checking our size guide before ordering.
Policy Updates
This policy may be updated from time to time. The most current version will always be available on this page.